Article Type : Research Article
Authors : Motycka M
Keywords : Gastronomy; Pandemic; Covid-19; Staff; Cost
Gastronomic facilities in the Czech Republic have been in a
difficult situation during the recent years. They are constantly faced with new
bureaucratic demands. It became compulsory to monitor food allergens and
provide information about them to clients, smoking in gastronomic properties
started to be prohibited by the law, obligation to submit the electronic
records of sales was implemented, and problematic also became the lack of
skilled labour. Even though it seemed like it couldn't get worse, the final
blow came in the form of the worldwide Covid-19 pandemic. The worst situation
is in Prague, especially in the Prague 1 district, which is completely
dependent on incoming tourism. The goal was to map the actual situation in the
field of gastronomy in Prague 1 connected to the pandemic and based on the
results propose number of options to eliminate losses and related restrictive
measures to a minimum through the government support programs, energy savings,
reduced wage spending, reduced operations or temporary downtime.
The operation of
gastronomic facilities has always meant many worries and complications on one
side and a relatively low profit on the other, while facing different problems
at any time. In recent years, especially in our country, in terms of various
restrictions the administrative burdens and other problems have accumulated
significantly. Whether that was through the introduction of summary and control
reporting, the obligation to label allergens, the nationwide ban on smoking,
and last but not least, the introduction of electronic sales records called
EET. All this resulted in the fact that 10% of the total number of 35 thousand
restaurants closed in 2018 compared to the usual 5% closure of restaurants in
the regular year. But this was not the end of all the problems. Due to the
excellent economic results and the related economic situation, significant
issue in a key area began to appear in the macroeconomic environment. The issue
being unemployment, which was the lowest in the whole EU in 2019. All segments
had problems with securing human resources. However, in the area of services,
especially in tourism, this situation was the most serious. In 2019 the labour
market in the Czech Republic lacked about 11 thousand of chefs. In Prague it
was around 3 thousand. This was very alarming. Wages grew significantly in this
segment and everyone suspected that it was no longer sustainable. It was
assumed that the economy would overheat, a crisis would come and the situation
would improve. Unfortunately, something much worse came. Global pandemic
represented by the Covid-19 disease.
The impacts associated
with the coronavirus are huge not just on the ordinary lives of citizens and
their reverberations will be here for a very long time to come. Basically, we
are nearing the end of the pandemic’s first half. However, what we are
interested in is also the economic impact. The impact not only on the national
but also the global economy will be immense. The decline in GDP was recorded by
all countries, including the Czech Republic. So far, the slump has been far
greater than expected. The most affected segment is tourism. Travel agencies,
hotels, but above all restaurant facilities are at risk. Anti-covid measures
had the greatest consequences on restaurants, which were closed the longest
during the first and also the second wave. This condition persists to this day.
Prague is divided into 22 so-called large city districts, i.e., those with a
number (Prague 1 - Prague 22) and another 35 so-called small city districts.
Although Prague 1 is not the largest from the point of view of tourism, it is
one of the most important localities. Thus, the consequences in connection with
Covid-19 affect most restaurants in Prague 1.
According to the legend, the city of Prague was founded by the wise Princess Libuse who was the wife of Premysl Orac, the founder of the Premyslid dynasty whose origins we can only speculate about. However, we know with absolute accuracy that the dynasty’s rule lasted in our lands for several hundred years until August 4, 1306, when the last Premyslid was after the sword of Wenceslas III assassinated in Olomouc. If we have reports on the beginnings of the history of our capital, then they come mainly from Roman, Frankish or Byzantine sources. Our first more credible chronicler Kosmas did not live until the 11th century. The territory of the City District of Prague 1 includes the very core of Prague and covers an area of 550 ha, i.e., approximately 1% of the territory of the entire capital city. Due to its size, it belongs to the smaller urban areas. The territory of the Prague 1 district is defined in detail by the Statute of the Capital City of Prague (Decree No. 55/2000 Coll. Of the City of Prague) and has existed without changing its area since 1960. The administrative district became an independent city district in 1990. It consists of Josefov (the smallest cadastre in the territory of the Capital City of Prague) and the Old Town, partly the cadastral area of Hradcany, Malá Strana and Nove Mesto and very marginally also the cadastral area of Holesovice (behind U plovárny Street) and Vinohrady (area above the Museum and around the State opera). Individual areas in hectars are as follows: Hradcany 105 ha, Mala Strana 130 ha, Holesovice 1 ha, Stare Mesto 129 ha, Josefov 9 ha, Nove Mesto 174 ha, Vinohrady 2 ha. In total 550 ha, of which left-bank (Malostranska) part is 225, right-bank (Old Town) part 270, Vltava (including islands) 55, of which Strelecky strov is 2,7, Slovansky ostrov 2,5. Italics data are approximate and unofficial. Due to the basin character of the terrain in the central parts of the city, the altitude fluctuates across the city part. It reaches a minimum value of 185 m in the Vltava riverbed, on the contrary, the left-bank parts of Mala Strana and Hradcany rise up to 330 m. More than 31,000 economic entities are registered in the Prague 1 district. According to the branch classification of economic activities (so-called CZ-NACE), most of them are registered in the area of real estate business and its rental, in trade (services) and accommodation and food service activities (about 2/3) (Figure 1).
Figure 1: Cadastral territory Prague 1.
Comparative
advantages and disadvantages of Prague 1
Prague 1 is an area
with the largest concentration of restaurant facilities. Thanks to its exposed
and significant location, many exclusive and award-winning restaurants are
located here. Among the most famous and endangered thanks to the pandemic are
Terasa U Zlate studne, Bellevue, La Degustation Boheme Bourgeoise, Field and
Alcron.
Terasa U Zlate studne: This restaurant with a beautiful view of Prague is
characterized not only by delicious cuisine and masterpieces of Chef Pavel
Sapik, but also by a beautiful roof terrace, which invites you to lunch and
dinner or to simply enjoy a glass of wine. In the summer months, guests can
also have private access to the royal gardens of Prague Castle directly from
the roof terrace. The restaurant is located on the 4th floor of the Golden Well
Hotel (U Zlate studne) from where you can be convinced that Prague really is
the city of hundred spires. The history of the building dates back to 1528 and
around 1900 already housed a small pub with an amazing view of Prague's rooftops.
In 2008, the restaurant underwent an extensive renovation of the interior and
facilities. The Italian architects Lorenzo Carmellini and Katrin Herden took
part in today's design of the interior spaces, bringing together an interesting
combination of modern design and Renaissance elements. The restaurant appeared
on the Top 25 in Europe list according to Trip Advisor and was awarded 1st
place in the Czech Republic, it is 3 times absolute winner of Grand Restaurant
festival - Maurer's selection, and holder of 3 Golden lions according to Top
Life. Pavel Sapik has been the chef for over 18 years.
Bellevue: The elegant restaurant with an unmistakable view of
Prague Castle will captivate your eyes as well as taste buds with works of art
created on your plate using traditional ingredients. The menu is prepared from
the best ingredients in the rhythm of current world culinary trends. The dishes
are presented in an imaginative arrangement with attention to detail and
combined with premium wines of major European appellations. The restaurant
placed on the Top 20 in Europe list according to Trip Advisor, became the
absolute winner of Grand Restaurant - Maurer's selection, and holds 3 Golden
lions. After the long-term chef Marek Sada, the chef now is the Frenchman
Alexander Martin.
La Degustation Boheme Bourgeoise: This is a luxury restaurant that offers
European cuisine and traditional Czech cuisine. It is located in Hastalska
Street in Prague. Forbes Life called it its first choice for the engaging
three-hour, tasty, seven-course menu. The restaurant offers an extraordinary
experience, unique lighting and open kitchen. In addition to a simple and
functional interior, it mainly offers a refined tasting menu - up to eleven
courses. The restaurant was the absolute winner of the Grand Restaurant -
Maurer's selection, awarded with 3 Golden lions and most notably since 2010 it
has been the holder of the Michelin star. Oldrich Sahajdak has been the chef
since the opening.
Field:
At FIELD they strive to combine first-class dishes with a relaxed atmosphere
and experiences perceived by all the senses. Their goal is not only to satisfy
guests perfectly, but to give them both a taste and a visual experience.
Featured on the menu is Czech modern cuisine based on local and seasonal
ingredients of the highest quality. The restaurant was awarded one star in the
Michelin Guide 2017 and also holds 3 Golden lions. The chef and co-owner is
Radek Kasparek.
Alcron: Since its opening, the Alcron Restaurant has
been a place of selected cuisine collecting awards all over the world, a place
of joy and well-being when sitting with friends and of philosophical or
political contemplation. After the reconstruction in 2000, its layout changed a
bit, however, the tradition and the characteristic phrase indicating a high
level of "It's like in Alcron" lives on. Alcron offers an intimate
candlelit interior, with Tamara de Lempicka motifs dancing in New York and a
1930s fireplace offering intimate seating for just 24 guests. It offers a great
selection of delicious dishes in the form of tasting menus not only of fish and
seafood, prepared in a creative spirit. The restaurant was awarded according to
Trip Advisor No. 1 in the Czech Republic, the absolute winner of the Grand
Restaurant - Maurer's selection, holder of 3 Golden lions and for 5 years was
the holder of the Michelin star. The chef was Roman Paulus for many years, now
replaced by Jakub Cerny.
The aim of the paper is to map out the current situation in the field of gastronomy within the Prague 1 territory in connection to the global Covid-19 pandemic. Based on the achieved results, various possibilities were proposed on how to approach the further operation of gastronomic facilities in the given locality and how to due to the above-mentioned pandemic eliminate losses and related restrictive measures to a minimum. All this was done using secondary data and data from own research, personal, telephone surveys and statistical evaluation. At present, there are just over 35 thousand restaurants in the Czech Republic. When calculated per capita, this gives us a coefficient of 290 inhabitants per facility, which in itself is highly competitive in comparison to 500 inhabitants in neighbouring Germany or 800 in Great Britain. This simply means that the 290 inhabitants have to support the restaurant. Currently, according to Trip Advisor, there are 4618 restaurants in Prague. Of this number, 702 are in Prague 1. However, the gap has historically been easily filled by crowds of tourists. They even far exceeded it, and thanks to that, the restaurants in this locality showed above-standard profits. The generality of Prague in comparison with individual regions in the Czech Republic is clearly at the forefront of all statistics, whether in the number of overnight stays or in the case of tourism gross value added (Figure 2,3).
Figure 2: Development of the number of overnight stays of guests in Prague in the period 2012-2019.
Figure 3: Gross value added of tourism by region in the Czech Republic in 2015-2018.
Although in the past it was a very promising and sought-after area,
nowadays it is the most affected area, which is turning for help to the state.
However, it is the City Hall of Prague in particular, who should help. It is
true that the operators should have created an economic "cushion" or
an operational reserve, but on the other hand, the city management should be
interested in keeping the restaurants open for many reasons. In recent years,
restaurants have been a very strong source of income for the city. So now it
should be the time for the city to meet the needs of individual establishments,
because the current situation in this segment is catastrophic.
Based on the obtained
secondary and primary data, it was found that 15-20% of the restaurants are
still in operation through the so-called "across the street" sale or
through the dispensing window, either to direct consumers or through a delivery
service such as Dame Jidlo, Uber Eats, Wolt or Rohlik. At the same time, which
is very sad, at the end of October 2020 out of the total number of 702
restaurants 130 of them closed down. The original prediction and estimate was
that about 20-25% of establishments are expected to close. This estimate has
now been revised and up to 45% of companies are expected to close down. There
was also a decline in sales not only due to a decrease in performance, but also
a decrease in prices compared to other locations in the Czech Republic. That is
real sales. This decrease was 20%, for restaurants such as Haute Cuisine or
Fine Dining we are talking about a price reduction of 40-50%. At the same time
fixed costs, the price of energy or raw ingredients increased year-on-year.
Last but not least, hotel occupancy was 10-15% in July-October. In a comprehensive
sense, this "deadly cocktail" of restrictions, falling prices and
sales, rising costs and almost no tourists will have fatal consequences within
the territory of Prague 1. The most affected areas within the evaluated
locality are gastronomic facilities along the so-called Royal Route from the
Powder Gate to Prague Castle. This is the most popular location where the
restaurants were maximally oriented on tourists. This zero risk diversification
became fully apparent at this time (Figure 4).
Figure 4: He Royal route from the powder gate to Prague castle.
Optimization and
savings
Labour costs: This is
the most sensitive area, however, wages in gastronomy and tourism in general
can account for up to 50% of operating costs. Therefore, it is recommended to
try to agree with employees on a temporary reduction of wages, for example by
20%, until the situation improves. We also do not have to pay various personal
assessments, which form a non-claim component of wages. It is necessary to
communicate this with employees and explain to them why the steps are being
taken and what the goal is. Furthermore, say goodbye to all employees on
various agreements for the performance of work or work activities, part-time
workers, employees on probation. If it is necessary for further reasons to
continue with layoffs, we then follow the LIFO method. Those who are with the
company for the shortest time are let go because we have no ties to them and
their severance pay is the smallest. Keep key employees as long as possible.
Energy: The
challenge is to reduce energy costs to a minimum. Instead of heating the
property, switch to only tempering and try to revise contracts with energy
providers. Fix prices if it's convenient. Cancel waste collection. Disconnect
the hot water heater (however, due to the Legionella bacteria, it is necessary
to put it into operation from time to time and let it warm up). Switch off all
refrigeration equipment, refrigerators, ice makers, etc. (be careful not to
leave the condensing equipment in operation, it could happen that it will no
longer start).
Revisions, service
and contract fees: Try to move regular and legal revisions to
the next period. Do not adhere to periodicity until reopening. However, if we
are open (selling across the street, importing food) then of course the
necessary revisions are needed. Otherwise agree with the service inspection
provider on revision postponement (lifts, cooling, and air conditioning) for a
later period. Furthermore, try for discount or remission on monthly contractual
fees, for example for Osa, Integram or cash register system in the case that we
are closed and not using this.
Bank expenses: Again,
it is good to maintain communication with the bank. If we have some operating
loans, or mortgages, it is desirable to agree on the payment plan of only interest
without principal or the deferral of repayment for a later period.
Investments: Any
investments that have already been planned or are almost in progress should be
postponed. Exceptions are investments on such scale that the suspension would
entail greater costs than their completion. The same applies to investments
that are paid for from the investment and reserve fund created in previous
years and it is necessary to dissolve these expenses into costs.
Operation
restrictions: Another way to save money is to reduce traffic. It is a
matter of saving in terms of energy and also in terms of labour costs. So
again, lay off unnecessary employees, or at least leave them on obstacles at
work on the part of the employer. That way we save 40% of wage costs. At the
hotel restaurant it is possible to switch from weekly operation to 5 day
shifts. The original two teams can be replaced by one team rotating on 8 hours
of working time schedule. If we have weaker lunches, it is recommended to be
open only during the evening service or vice versa. It depends on the concept
and nature of the operation.
Alternative
activity: In addition to traffic restrictions, which is appropriate
if there are no full government restrictions (restaurant closures) or it is a
good step in reopening, there is the possibility of selling through a
dispensing window (selling across the street) or home delivery. Selling through
the window is a certain possibility for generating some sales, but it is able
to substitute only about 20% of usual sales. If I have a restaurant near office
buildings and companies are currently in the home office mode, then this
alternative is pointless. We can also distribute through various companies such
as Wolt, Dame Jidlo, Rohlík or Uber Eats. The disadvantage is the high
commission fees for delivery, which are around 30% of the price. Of course, we
can also deliver on our own. However, this means additional costs for a company
car and, as in the first case, it is necessary to purchase packaging technology
for food delivery. The advantage of this alternative is that the company is
constantly maintaining operation and is in subconscious of existing and
potential customers. The members of staff are also kept in "operating
mode" and maintain personal ties with colleagues or the employer and above
all, do not lose work habits.
Total shutdown: If I
already have a very limited number of employees, the building is in my
possession and is not burdened by mortgages or operation loans, then it is
definitely a cheaper option to temporarily close all operations, ideally until
April 2021. The remaining employees according to § 209 of the Labour Code will
be sent to obstacles at work, when 60% of their wages are paid. If the
Kurzarbeit is approved (according to the government's proposal), then the state
would bear 70% of the costs and the employer would bear only 30% of the total
wage (up to a certain limit). As a result, fixed expenses for employers would
be reduced and the employee would also receive full pay, and this would not have
such a significant effect on consumer demand. Thanks to these steps, the
employer would have a clear strategy for 4-5 months ahead and the expected
expenses would be only in terms of wage expenses, energy (reduced) and other
small expenses. For this declared amount, the employer could apply for an
operating or bridging loan from commercial banks.
Last year, Czechs spent 166.5 billion CZK on eating outside the home and
public catering represented 3.2% of GDP. Approximately 250,000 people work in
this field and it is one of the most important markets for agriculture. The
whole industry is divided into companies - accommodation, catering
(restaurants, bistros, cafes, fast food), but also factory or school canteens
and finally social and entertainment companies (bars, clubs). Therefore, it is
necessary for the state to help these companies if it has reduced their
operations. It can be argued that there are certain support programs, which is
good but it is not enough. This is mainly about maintaining employment, but it
will not replace consumer demand. It is necessary to look further into the
future and the state should become more involved. Just look at neighbouring
Germany where there was a reduction in VAT on gastronomy from 10% to 5%. There
is also the issue of tax on tips in our country, while in Austria, Germany or
Great Britain tips are not taxed at all. There are many of other areas that the
state should focus on. And it's definitely not a short run. On the other hand,
it must be admitted that restaurant operators should have had some financial
cushion and surpluses from previous years, when sales were at their peak. A
good entrepreneur creates a budget "buffer", reserve and investment
funds. So mistakes happened on both sides. It is common in a normal economy for
weaker and unstable companies to disappear and be replaced by others. It may
sound blasphemous, but there are more restaurants in Prague 1 than is
desirable. Therefore, if some disappear, nothing so terrible will happen from
my point of view. The question is the share that will disappear. So it remains
to be seen how many businesses will possibly survive, if citizens will be
healthy and the national economy will have access to pre-pandemic data as soon
as possible.